INTERNAL SALES CORRESPONDENT – CAPE TOWN

INTRODUCTION:

Grinding Techniques Pty Ltd is looking for a motivated and well-spoken Internal Sales Correspondent
to join our sales team at our branch in Montague Gardens, Cape Town. The Internal Sales Correspondent
will be responsible for taking and processing customer orders, whilst developing new leads, communicating
with customers, understanding their needs, and ensuring a smooth sales process. You should be able to
close sales and meet targets.

INTERESTED APPLICANTS WILL BE REQUIRED TO DO THE FOLLOWING:

  • Customer liaison with walk-in and phone-in customers
  • Making outbound calls to potential customers and following up on leads.
  • Processing of Quotes, Sales Orders and Picking Slips daily.
  • Answering all incoming customer calls and processing orders on Microsoft Dynamic Business Central.
  • Assist customers with technical product enquiries.
  • Understanding customers’ needs and identifying sales opportunities.
  • Answering potential customers’ questions and sending additional information per email.
  • Providing up to date quotations
  • Liaising with stores to ensure stock availability and replenishment
  • Assist with picking slips
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services. (Telesales)
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.
  • Filing
  • Scanning
  • Faxing
  • Ordering and Management of stationery
  • Assist with quarterly and year end stock counts when required. These are normally conducted over weekend.
  • General Administrative functions

MINIMUM REQUIREMENTS:

The successful applicant must have:

  • At least a Grade 12 / 3 YEARS Previous experience in an outbound call centre or a related sales position preferred.
  • Proficiency in Microsoft Office – Intermediate
  • Navision / Microsoft Dynamics Business Central (Advantageous)
  • 60 to 80wpm Accurate Touch Typing Speed

SOFT SKILLS REQUIREMENT (MINIMUM)

  • Excellent communication skills, both verbal and written.
  • Good organizational skills
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to multitask, prioritize, and manage time efficiently
  • Accurate and precise attention to detail

The successful applicant must be a punctual and a self-starter with the ability to prioritise,
formulate and execute business activities. Ability to function as part of a team as well as
individually is critical. Integrity, credibility, trustworthiness and professionalism are non-negotiable.

IF YOU MEET THE REQUIREMENTS ABOVE, PLEASE SUBMIT YOUR UPDATED CV TOGETHER WITH A MOTIVATIONAL LETTER TO KAREN WENTZEL

E-mail: [email protected]

Internal Applicants Closing Date: 6 March 2026

If you do not hear from us within 5 working days, please consider your application as unsuccessful.

Submit Your CV:


    PROCESS ENGINEER

    INTRODUCTION:

    Grinding Techniques Pty Ltd is looking for a Process Engineer to support, develop, manage, and analyse production processes in accordance with internal/external best practices and standards. Coordinate ISO compliance through strict QC gates.

    INTERESTED APPLICANTS WILL BE REQUIRED TO DO THE FOLLOWING:

    • Maintaining Process flow charts, processes and procedure through ISO approve method.
    • Improving Processes and Procedures.
    • Managing ISO compliance through QC team support.
    • Managing overall product quality through process improvement, RCA’s and FMEA’s to improve corrective actions.
    • Process KPI monitoring and reporting.
    • Support maintenance, production, and QC w.r.t process optimisation and improvement.
    • Product development and testing [including production application engineering].
    • Lead a team of QC and production support individuals to achieve highest possible repeatable product quality.

    MINIMUM REQUIREMENTS:

    • Minimum: Engineering qualification diploma [N.Dip] in Metallurgical Engineering (preferred) equivalent or.
    • Mechanical Engineering (with relevant post-graduate experience).
    • At least 5 years post-graduate experience in foundry, abrasive, phenolics or industrial grinding.
    • Compounding and formulations for Phenolics, Ceramics and the like.

    SOFT SKILLS REQUIREMENT (MINIMUM)

    • High attention to detail
    • High excel proficiency [data analytics].
    • ISO compliance processes & procedures
    • Root-cause analysis and corrective action analysis.
    • High problem-solving ability.
    • Extremely high technical aptitude.
    • Familiar with ERP systems

    External candidates please apply on: www.grindtech.com – or www.pnet.co.za

    If you do not hear from us within 14 days, please consider your application unsuccessful

    Submit Your CV:


      Technical Sales Representative EAST RAND

      INTRODUCTION:

      A Vacancy exists for Experienced Entrepreneurial Dynamic Sales Representatives to grow sales and manage existing customers in predetermined parts of East Rand for Grinding Techniques, a well-known manufacturer of abrasives products and part of the Tyrolit group
      of companies.

      INTERESTED APPLICANTS WILL BE REQUIRED TO:

      • Research, develop, manage and drive implementation of account plans in order to maximise current business and the development of new business opportunities and growth. These plans should contribute directly to the Grinding Techniques Sales Plan.
      • Take full accountability for the achievement of revenue streams, profitability and volume growth and other key performance areas/indicators for direct accounts in the portfolio.
      • Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in portfolio. Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
      • Minimising and management of potential channel conflict, with the ultimate goal of eliminating conflict in this channel.
      • Develop processes to measure, track, report and communicate account performance in order to ensure specific focus, and utilising these processes to monitor trends, achievements and performance against targets.
      • Develop reporting and monitoring mechanisms highlighting, both local and international, activities, highlighting market movements to Sales and Management.
      • Perform cost-benefit and needs analysis on existing and potential customers as part of the sales process.
      • Conduct cold calling at new/potential customers along with a focused growth strategy at the existing customers in the allocated sales area.
      • Analyse market potentials, track sales and status reports.
      • Meet and exceed sales budgets (volume & revenue).
      • Actively manage the debtor’s book for the allocated sales portfolios.
      • Establish, promote and maintain positive business and customer relationships.
      • Ensure adherence to company policy and procedures.
      • Servicing and further development of existing customer base.
      • Participation/representation at open days/trade shows with the ability to conduct physical product demonstrations.
      • Comply with the company’s planning, reporting and customer management structures as determined by management.
      • Adherence to the company price list and discount structures as determined by management
      • Assisting with the Annual Stock Stake which may be conducted over a weekend.
      • Where applicable, ensuring that stock and expenditure is controlled within agreed limits and that procedures are adhered to.
      • General tidiness of allocated office space and vehicle
      • Any other duty which may be assigned to you from time-to-time.
      • General Housekeeping and Administration associated with the position and work space.

      MINIMUM REQUIREMENTS:

      The successful applicant must have:

      • A Technical Qualification and/or 5-7 years proven sales experience in a technical field
      • Must have a valid driver’s licence
      • Must be willing to travel.
      • Knowledge of the abrasive industry would be an advantage.

      SOFT SKILLS REQUIREMENT

      • Excellent Communication Skills, both Verbal and Written
      • Strong Negotiation Skills
      • Must be MS Office literate (Intermediate to Advanced)
      • CRM Management, Call Planning and Sales Reporting.
      • Resilient, resourceful personality/character.
      • Conflict management.
      • Strong business acumen.
      • Entrepreneurial flair with excellent time management skills.

      The successful applicant must reside in the East Rand and must also be a self-starter with the ability to prioritise, formulate and execute business plans. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are non-negotiable.

      External candidates please apply on: www.grindtech.com – or www.pnet.co.za

      If you do not hear from us within 14 days, please consider your application as unsuccessful.

      Submit Your CV: