Key Account Manager

For Sub-Saharan Africa
INTRODUCTION:

A Vacancy exists for an Entrepreneurial Dynamic Key Account Manager to manage a portfolio of Key Customers on the Sub-Saharan continent. This position will develop and implement long term plans and strategies for selected and prioritised Key Customers. Grow and support the Sub-Saharan Africa market sector for Grinding Techniques, a well-known manufacturer of abrasives products and part of the Tyrolit Swarovski group of companies.

INTERESTED APPLICANTS WILL BE REQUIRED TO:

• Research, develop, manage and drive implementation of account plans in order to maximise current business and for the development of new business opportunities and growth. These plans should contribute directly to the Grinding Techniques Sales Plan.
• Take full accountability for the achievement of revenue streams, profitability and volume growth and other key performance areas/indicators for accounts in the assigned portfolio.
• Lead a cross-functional team to manage the implementation of account plans. Facilitate and support the Regional Sales with implementing initiatives derived from Account Plans and ensure that activities, roles and responsibilities and measures for achievement are defined and agreed.
• Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in portfolio. Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
• Develop processes to measure, track, report and communicate account performance in order to ensure focus, and then use these processes to monitor trends, achievements and performance against targets, as well as for problem solving deviations.
• Develop and maintain relationships internally and with current and potential future customers at all levels.
• Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
• Participate in customer shows/open days and customer demonstrations.
• Conduct product training to customers and internal staff.
• Attending conferences and shows
• Manage and implement merchandising concepts
• Develop reporting and monitoring mechanisms highlighting competitor, both local and international, activities, highlighting market movements to Management.
• Manage a predetermined sales area.
• Conduct cold calling at new/potential customers along with a focused growth strategy at the existing customers in the allocated sales area.
• Actively manage a debtor’s book for the allocated sales portfolio.
• Meet and exceed sales budgets (volume & revenue).
• On time reporting and completion of daily administration objectives.

• Stock:

  • Where applicable, ensuring that stock and expenditure is controlled within agreed limits and that procedures are adhered to.
  • Assist with Stock Takes as and when required.

• Marketing and Training:

  • Participate in customer shows/open days and customer demonstrations.
  • Conduct product training to customers and peers
  • Attending conferences and shows
  • Manage and implement merchandising concepts
MINIMUM REQUIREMENTS:

The successful applicant must have:
• A Technical Qualification and/or 6-10 years proven Key Account Management experience in a technical field
• Extensive experience in Sales and Marketing with preference for experience in key account management, or a sales and marketing role
• Ability to Speak French and/or Portuguese will be advantageous
• Must have a valid driver’s licence and sober habits
• Must be willing to travel on the African continent
• Knowledge of the abrasive industry would be an advantage.
• West Africa experience will be advantageous

SOFT SKILLS REQUIREMENT:

• Excellent Communication Skills, both Verbal and Written
• Strong Negotiation Skills
• Must be MS Office literate (Intermediate to Advanced)
• CRM Management, Call Planning and Sales Reporting.
• Resilient, resourceful personality/character.
• Conflict management.
• Strong business acumen.
• Entrepreneurial flair with excellent time management skills.

If you do not hear from us within 14 days, please consider your application as unsuccessful.

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