Internal Sales Correspondent

Location: Western Cape

Grinding Techniques Pty Ltd is looking for a motivated and well-spoken Internal Sales Correspondent to join our sales team at our Western Cape Branch. The Internal Sales Correspondent will be responsible for taking and processing customer orders, whilst developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.


• Customer liaison with walk-in and phone-in customers
• Making outbound calls to potential customers and following up on leads.
• Processing of Quotes, Sales Orders and Picking Slips on a daily basis.
• Answering all incoming customer calls and processing orders on Navision.
• Assist customers with technical product enquiries.
• Understanding customers’ needs and identifying sales opportunities.
• Answering potential customers’ questions and sending additional information per email.
• Providing up to date quotations
• Issuing of Invoices and liaising with stores to ensure stock availability and replenishment
• Assist with picking slips
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services. (Telesales)
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Filing
• Scanning
• Faxing
• Maintaining Sales Representative delivery ledger
• Cashing up cash sales from driver
• Assist with quarterly and year end branch stock counts when required. These are normally conducted over week ends (5 weekends per year).
• General Administrative functions


The successful applicant must have:
• At least a Grade 12 / 3 YEARS Previous experience in an outbound call centre or a related sales position preferred.
• Proficiency in Microsoft Office and Navision (Advantageous)


• Excellent communication skills, both verbal and written.
• Good organizational skills
• as unsuccessful and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to multitask, prioritize, and manage time efficiently
• Accurate and precise attention to detail

The successful applicant must be a self-starter with the ability to prioritise, formulate and execute business activities. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are non-negotiable.

If you do not hear from us within 14 days, please consider your application as unsuccessful.

Submit Your CV: