Key Account Manager

For Sub-Saharan Africa
INTRODUCTION:

A Vacancy exists for an Entrepreneurial Dynamic Key Account Manager to manage a portfolio of Key Customers on the Sub-Saharan continent. This position will develop and implement long term plans and strategies for selected and prioritised Key Customers. Grow and support the Sub-Saharan Africa market sector for Grinding Techniques, a well-known manufacturer of abrasives products and part of the Tyrolit Swarovski group of companies.

INTERESTED APPLICANTS WILL BE REQUIRED TO:

• Research, develop, manage and drive implementation of account plans in order to maximise current business and for the development of new business opportunities and growth. These plans should contribute directly to the Grinding Techniques Sales Plan.
• Take full accountability for the achievement of revenue streams, profitability and volume growth and other key performance areas/indicators for accounts in the assigned portfolio.
• Lead a cross-functional team to manage the implementation of account plans. Facilitate and support the Regional Sales with implementing initiatives derived from Account Plans and ensure that activities, roles and responsibilities and measures for achievement are defined and agreed.
• Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in portfolio. Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
• Develop processes to measure, track, report and communicate account performance in order to ensure focus, and then use these processes to monitor trends, achievements and performance against targets, as well as for problem solving deviations.
• Develop and maintain relationships internally and with current and potential future customers at all levels.
• Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
• Participate in customer shows/open days and customer demonstrations.
• Conduct product training to customers and internal staff.
• Attending conferences and shows
• Manage and implement merchandising concepts
• Develop reporting and monitoring mechanisms highlighting competitor, both local and international, activities, highlighting market movements to Management.
• Manage a predetermined sales area.
• Conduct cold calling at new/potential customers along with a focused growth strategy at the existing customers in the allocated sales area.
• Actively manage a debtor’s book for the allocated sales portfolio.
• Meet and exceed sales budgets (volume & revenue).
• On time reporting and completion of daily administration objectives.

• Stock:

  • Where applicable, ensuring that stock and expenditure is controlled within agreed limits and that procedures are adhered to.
  • Assist with Stock Takes as and when required.

• Marketing and Training:

  • Participate in customer shows/open days and customer demonstrations.
  • Conduct product training to customers and peers
  • Attending conferences and shows
  • Manage and implement merchandising concepts
MINIMUM REQUIREMENTS:

The successful applicant must have:
• A Technical Qualification and/or 6-10 years proven Key Account Management experience in a technical field
• Extensive experience in Sales and Marketing with preference for experience in key account management, or a sales and marketing role
• Ability to Speak French and/or Portuguese will be advantageous
• Must have a valid driver’s licence and sober habits
• Must be willing to travel on the African continent
• Knowledge of the abrasive industry would be an advantage.
• West Africa experience will be advantageous

SOFT SKILLS REQUIREMENT:

• Excellent Communication Skills, both Verbal and Written
• Strong Negotiation Skills
• Must be MS Office literate (Intermediate to Advanced)
• CRM Management, Call Planning and Sales Reporting.
• Resilient, resourceful personality/character.
• Conflict management.
• Strong business acumen.
• Entrepreneurial flair with excellent time management skills.

If you do not hear from us within 14 days, please consider your application as unsuccessful.

Submit Your CV:


    Technical Sales Representative

    For Port Elizabeth and the South Western District (Garden Route)
    INTRODUCTION:

    A Vacancy exists for Experienced Entrepreneurial Dynamic Sales Representatives to grow sales and manage existing customers in predetermined parts of Port Elizabeth and the South Western District (Garden Route) for Grinding Techniques, a well-known manufacturer of abrasives products and part of the Tyrolit Swarovski group of companies.

    INTERESTED APPLICANTS WILL BE REQUIRED TO:

    • Research, develop, manage and drive implementation of account plans in order to maximise current business and the development of new business opportunities and growth. These plans should contribute directly to the Grinding Techniques Sales Plan.
    • Take full accountability for the achievement of revenue streams, profitability and volume growth and other key performance areas/indicators for direct accounts in the portfolio.
    • Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in portfolio. Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
    • Develop processes to measure, track, report and communicate account performance in order to ensure specific focus, and utilising these processes to monitor trends, achievements and performance against targets.
    • Perform cost-benefit and needs analysis on existing and potential customers as part of the sales process.
    • Conduct cold calling at new/potential customers along with a focused growth strategy at the existing customers in the allocated sales area.
    • Analyse market potentials, track sales and status reports.
    • Meet and exceed sales budgets (volume & revenue).
    • Actively manage the debtor’s book for the allocated sales portfolios.
    • Establish, promote and maintain positive business and customer relationships.
    • Ensure adherence to company policy and procedures.
    • Servicing and further development of existing customer base.
    • Participation/representation at open days/trade shows with the ability to conduct physical product demonstrations.
    • Comply with the company’s planning, reporting and customer management structures as determined by management.
    • Adherence to the company price list and discount structures as determined by
    management • Assisting with the Annual Stock Stake which may be conducted over a weekend.
    • Where applicable, ensuring that stock and expenditure is controlled within agreed limits and that procedures are adhered to.

    MINIMUM REQUIREMENTS:

    The successful applicant must have:
    • A Technical Qualification and/or 5-7 years proven sales experience in a technical field
    • Must have a valid driver’s licence
    • Must be willing to travel
    • Knowledge of the abrasive industry would be an advantage.

    SOFT SKILLS REQUIREMENT:

    • Excellent Communication Skills, both Verbal and Written
    • Strong Negotiation Skills
    • Must be MS Office literate (Intermediate to Advanced)
    • CRM Management, Call Planning and Sales Reporting.
    • Resilient, resourceful personality/character.
    • Conflict management.
    • Strong business acumen.
    • Entrepreneurial flair with excellent time management skills.

    The successful applicant must reside in Port Elizabeth, and must be able to do nights away from home, also be a self-starter with the ability to prioritise, formulate and execute business plans. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are non-negotiable.

    If you do not hear from us within 14 days, please consider your application as unsuccessful.

    Submit Your CV:


      Technical Sales Representative

      For the Greater Vaal and Surrounding areas
      INTRODUCTION:

      A Vacancy exists for Experienced Entrepreneurial Dynamic Sales Representatives to grow sales and manage existing customers in predetermined parts of the Greater Vaal and Surrounding areas for Grinding Techniques, a well-known manufacturer of abrasives products and part of the Tyrolit Swarovski group of companies.

      INTERESTED APPLICANTS WILL BE REQUIRED TO:

      • Research, develop, manage and drive implementation of account plans in order to maximise current business and the development of new business opportunities and growth. These plans should contribute directly to the Grinding Techniques Sales Plan.
      • Take full accountability for the achievement of revenue streams, profitability and volume growth and other key performance areas/indicators for direct accounts in the portfolio.
      • Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in portfolio. Seek opportunities to reduce the cost of doing business with customers and for development of sustainable partnerships.
      • Develop processes to measure, track, report and communicate account performance in order to ensure specific focus, and utilising these processes to monitor trends, achievements and performance against targets.
      • Perform cost-¬benefit and needs analysis on existing and potential customers as part of the sales process.
      • Conduct cold calling at new/potential customers along with a focused growth strategy at the existing customers in the allocated sales area.
      • Analyse market potentials, track sales and status reports.
      • Meet and exceed sales budgets (volume & revenue).
      • Actively manage the debtor’s book for the allocated sales portfolios.
      • Establish, promote and maintain positive business and customer relationships.
      • Ensure adherence to company policy and procedures.
      • Servicing and further development of existing customer base.
      • Participation/representation at open days/trade shows with the ability to conduct physical product demonstrations.
      • Comply with the company’s planning, reporting and customer management structures as determined by management.
      • Adherence to the company price list and discount structures as determined by management
      • Assisting with the Annual Stock Stake which may be conducted over a weekend.
      • Where applicable, ensuring that stock and expenditure is controlled within agreed limits and that procedures are adhered to.

      MINIMUM REQUIREMENTS:

      The successful applicant must have:
      • A Technical Qualification and/or 5-7 years proven sales experience in a technical field
      • Must have a valid driver’s licence
      • Must be willing to travel.
      • Knowledge of the abrasive industry would be an advantage.

      SOFT SKILLS REQUIREMENT:

      • Excellent Communication Skills, both Verbal and Written
      • Strong Negotiation Skills
      • Must be MS Office literate (Intermediate to Advanced)
      • CRM Management, Call Planning and Sales Reporting.
      • Resilient, resourceful personality/character.
      • Conflict management.
      • Strong business acumen.
      • Entrepreneurial flair with excellent time management skills.

      The successful applicant should reside in the Southern East Rand or West Rand areas, and must also be a self-starter with the ability to prioritise, formulate and execute business plans. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are non-negotiable.

      If you do not hear from us within 14 days, please consider your application as unsuccessful.

      Submit Your CV:


        IT SYSTEMS ADMINISTRATOR

        REFERENCE: ISC ID 3251007
        INTRODUCTION:

        A great opportunity exists within our It Department for a motivated and committed IT Systems Administrator The IT Systems Administrator is responsible for the daily management, upkeep and configuration of IT Systems of the business. This includes installing and managing desktop and laptop computers, servers, networks, IT security systems and other critical components of an organization’s IT infrastructure.

        1. ICT Infrastructure Installation, Monitoring, Support & Maintenance

          • Desktops & Laptops
          • Servers (Physical & VMWare)
          • Domain (Local & Hosted, Access, Policy Maintenance & Enforcement, DHCP, Active Directory, DNS)
          • Security (Device, Storage & System Access)
          • Network Infrastructure (Switches, Firewalls, Proxy Solutions & Physical Network)
          • Mobile Devices (Mobile Phones, Tablets, Scanners)
          • VPN & Remote Working Solutions (IPSec, Cisco ASA, Cisco AnyConnect, Terminal Server)
          • Printers

        2. Microsoft Dynamics NAV Installation, Monitoring, Support & Maintenance
        3. Microsoft SharePoint Installation, Monitoring, Support & Maintenance
        4. Microsoft O365 Environment Installation, Monitoring, Support & Maintenance

          • Microsoft Hosted Exchange
          • Microsoft Office Suite
          • Microsoft Teams
          • Microsoft OneDrive

        5. VOIP Phone System Installation, Monitoring, Support & Maintenance (Hardware & Software)
        6. CCTV System Installation, Monitoring. Support & Maintenance (Milestone & Camera’s)
        7. Access Control System Installation, Monitoring, Support & Maintenance
        8. Backup Solution Installation, Monitoring, Support & Maintenance (Local, Hosted & Off Site)
        9. Inhouse Software Packages Installation, Monitoring, Support & Maintenance (O.S.S, Bartender, ExecuDocs, QPulse, VIP Payroll, SCADA, Exclaimer)
        10. Reporting (Microsoft SQL, Microsoft Excel, Microsoft Dynamics NAV)
        11. IT Fixed Asset Register Acquisitions, Maintenance & Disposals
        12. ICT Consumables Installation, Monitoring, Support and Maintenance
        13. Maintaining relationships with Internal and External Suppliers
        14. Occasional Travel

        MINIMUM REQUIREMENTS:

        1. 5+ Years Desktop Support & Systems Administrative Tasks:

          • ICT Infrastructure Installation, Support & Maintenance
          • Microsoft Dynamics NAV Installation, Support & Maintenance (Programming experience is highly preferrable)
          • VMWare
          • Microsoft O365 (Exchange, Office, Intune, Teams, SharePoint, OneDrive)

        2. A+, N+, MCSE
        3. Experience Working within a Manufacturing Environment
        4. Excellent communication skills, both verbal and written.
        5. Willing to Overtime and weekends if required
        6. Hand’s on as the job will require physical installation work (cabling, cameras, computers etc)

        The successful applicant must have a Driver’s License and have his/her own car, must be a self-starter with the ability to prioritise, formulate and execute daily functions. Ability to function as part of a team as well as individually is critical.

        If you do not hear from us within 14 days, please consider your application as unsuccessful.

        Submit Your CV: