Effective Date: August 2024

In today’s digital world, protecting your privacy is our top priority. At Grinding Techniques, part of the Tyrolit group, we are committed to maintaining the highest level of confidentiality for your personal data. We adhere to all legal privacy requirements, including the Protection of Personal Information Act (POPI Act) and the EU General Data Protection Regulation (GDPR).

1. Introduction

At Grinding Techniques (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, including through our website [https://www.grindtech.com/] and other online platforms. Grinding Techniques, part of the Tyrolit group, complies with the legal privacy requirements of both the Protection of Personal Information Act (POPI Act) and the EU General Data Protection Regulation (GDPR).

2. Privacy Compliances

POPIA

Grinding Techniques complies with the Protection of Personal Information Act (POPIA) regarding the collection, processing, and storage of personal information. This includes information collected through leads generated on social media platforms such as Facebook, Instagram, and LinkedIn, in addition to our website and paid media.

GDPR

Grinding Techniques, a subsidiary of Tyrolit, adheres to the principles and requirements of the General Data Protection Regulation (GDPR) concerning the processing of personal data of individuals within the European Union (EU).

Grinding Techniques’ online presence on Facebook (Meta), Instagram (Meta) and LinkedIn.

If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media platforms, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These may be used, for example, to display adverts within and outside of platforms that are likely relevant to your interests. Cookies are commonly used for this purpose.

3. Information We Collect

We collect and process various types of personal information to provide and improve our products and services.

This information may include:

1. Contact information (e.g., name, email address, phone number)
2. Demographic information
3. Professional details (e.g., job title, company name)
4. Information provided through communications with us

We collect information through:

1. Direct interactions (e.g., when you provide information to us via our website, paid media channels, or emails)
2. Automated technologies or interactions (e.g., cookies on our website)

4. Use of Information

We use the information we collect for the following purposes:

1. To respond to inquiries and fulfil requests
2. To provide and manage our products and services
3. To communicate with you about products, services, and promotions
4. To improve our products and services
5. For marketing and advertising purposes, including via LinkedIn, Facebook, and Instagram

5. Sharing of Information

We may share your personal information with:

1. Affiliates and subsidiaries within the Tyrolit group for business purposes
2. Service providers and third parties who assist us in operating our website, conducting our business, or servicing you

6. Security of Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

7. Your Rights

You have the right to:

1. Access and request a copy of your personal information
2. Rectify inaccuracies in your personal information
3. Request the erasure of your personal information
4. Object to the processing of your personal information

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

We utilise technology, such as cookies, on various pages to make our website more appealing and to enable the use of specific functionalities, present appropriate items, or perform market research.

9. Cookie Management

We utilise technology, such as cookies, on various pages to make our website more user friendly and to enable the use of specific functionalities, present relevant items, or perform market research. Users can adjust their browser settings to refuse cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Users will have the option to accept all cookies, reject all cookies, or customise which cookies are saved by the website. A dropdown menu will then allow users to select necessary or unnecessary cookies. The selected options can be saved and accepted accordingly.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us below or visit our offices.

Grinding Techniques

+27 11 271 6400 

[email protected]

28 Van Eck Street, Chamdor, Krugersdorp.